AutumnCore Support
Bluetooth LED Strip Remote
Need help with LED Remote? Find answers to common questions or contact our support team.
Frequently Asked Questions
Why can’t I find my LED controller?
Make sure your LED controller is powered on, Bluetooth is enabled on your phone, and the required Bluetooth permissions are granted. Keep your phone near the controller and try scanning again.
Why does my LED controller fail to connect?
Your controller may already be connected to another app or phone. Disconnect it from other apps, restart the controller if needed, and try connecting again.
Does the app support all Bluetooth LED lights?
No. The app supports selected Bluetooth Low Energy LED controllers. Compatibility depends on the controller model and communication protocol.
Why are some lighting controls unavailable?
Available features depend on the capabilities of your LED controller. Some devices may not support certain colors, lighting effects, or advanced controls.
Does the app require a Wi-Fi connection?
Direct LED control uses Bluetooth Low Energy and does not require Wi-Fi. Certain app services may require an internet connection.
Contact Support
If you still need help, email us with a description of your issue, your device model, phone operating system, and app version.
Email Support